Shipping & Returns
Orders will be dispatched within 2 working days.
We have a standard rate of $10 for all products.
If you purchase a Candle Club subscription there is no shipping fee.
Returns & Exchanges
Your happiness is of utmost importance to us, so if for some reason you have changed your mind, you may return the item for an exchange or a full refund (minus the shipping costs). The item must be unopened and in the condition you received it in. Please notify us within 7 days and the item must be returned within 14 days. On receipt of item we will refund your card within 10 days.
For returns and exchanges please contact us by e-mail at email@example.com and provide the following details;
- Your Order number
- Your name and address
- A description of the item you are returning
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
- The address for returns is PO Box 1101, Leichhardt, Sydney, 2040
Damaged or faulty items
If your item is faulty or damaged on receipt, we will gladly exchange the item or give you a full refund. Please note we require photographic evidence within 24 hours of delivery. Severely damaged products will need to be reviewed further.
Cost of returns
Returns are at the cost of the purchaser but Stylish Little Things will reimburse this cost on return if the product is deemed to be faulty or not in the condition advertised.
If a wrong address is given, please notify us immediately. If the package has not left SLT's headquarters we will change the address. If it has left it will be at the purchasers cost for the package to be be re-delivered to the right address.
If we are delivering to a hospital especially maternity, we need as much info as possible, room number, department ( maternity) and floor. Please find out when the patient is going to be discharged. If you think it will be before the package will arrive, please send it to their home address.